Please read these Terms & Conditions carefully before using the jililock platform. By registering an account or accessing any part of the jililock website, you agree to be bound by these terms in full.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jililock ("jililock," "we," "us," or "our") governing your access to and use of the jililock website, mobile platform, games, and all related services (collectively, the "Platform").
By accessing the jililock Platform, creating an account, making a deposit, or participating in any game or promotion, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
If you do not agree to any part of these Terms, you must immediately cease using the jililock Platform. jililock reserves the right to update or modify these Terms at any time. Continued use of the Platform following any such modification constitutes your acceptance of the revised Terms.
The jililock Platform is strictly restricted to individuals who are at least twenty-one (21) years of age, in accordance with Philippine gambling regulations and the standards set by the Philippine Amusement and Gaming Corporation (PAGCOR). By registering an account, you represent and warrant that you are 21 years of age or older. jililock reserves the right to request proof of age at any time and to suspend or permanently close any account where the age requirement cannot be verified.
The jililock Platform is intended for use by players located in the Philippines. It is your sole responsibility to ensure that accessing and using the jililock Platform is lawful in your jurisdiction. jililock makes no representation that the Platform is appropriate or available for use in locations outside the Philippines.
Each individual may hold only one (1) registered account on the jililock Platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the immediate suspension of all associated accounts, forfeiture of all balances and bonuses, and a permanent ban from the Platform. This policy applies regardless of whether multiple accounts are registered under different names, email addresses, or mobile numbers.
When registering a jililock account, you must provide accurate, current, and complete information, including your full legal name, date of birth, Philippine mobile number, and any other information requested during the registration process. You agree to promptly update your account information if any details change. jililock may require identity verification documents at any time, including but not limited to a government-issued Philippine ID, proof of address, or proof of payment method ownership.
You are solely responsible for maintaining the confidentiality of your jililock account credentials, including your username, password, and any one-time PINs (OTPs) associated with your account. You must not share your login credentials with any third party. jililock will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.
You must notify jililock immediately if you suspect any unauthorized access to or use of your account. jililock recommends enabling two-factor authentication (2FA) on your account for additional security. All activity conducted through your jililock account, whether authorized by you or not, is your responsibility until you notify jililock of any unauthorized access.
jililock reserves the right to lock or suspend any account that it reasonably suspects has been compromised, is being accessed from an unusual location, or is exhibiting suspicious activity, pending investigation.
jililock accepts deposits and processes withdrawals via the following payment methods available to Philippine players: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be added or removed at jililock's discretion. All transactions are processed in Philippine Peso (PHP / ₱).
The minimum deposit amount on the jililock Platform is ₱100. Minimum and maximum deposit limits may vary by payment method and are displayed at the time of transaction. jililock reserves the right to modify deposit limits at any time.
Withdrawal requests are processed by jililock as promptly as possible. GCash and PayMaya withdrawals are typically processed within minutes. Bank transfer withdrawals to BPI, BDO, and Metrobank may take up to one (1) to three (3) business days depending on the receiving institution. jililock reserves the right to conduct identity verification checks before processing any withdrawal. Withdrawals may only be made to payment methods registered in the same name as the jililock account holder.
All funds deposited into your jililock account are held for the purpose of gaming on the Platform. jililock does not pay interest on player balances. You may not use your jililock account as a general banking or payment service. jililock reserves the right to void any transaction that it reasonably believes was made in error or in violation of these Terms.
All transactions on the jililock Platform are conducted in Philippine Peso (PHP). If you attempt to transact in a different currency, your bank or payment provider may apply conversion fees, for which jililock accepts no responsibility.
jililock offers various bonuses and promotions to eligible players, including but not limited to welcome bonuses, reload bonuses, cashback offers, and referral rewards. All bonuses are subject to specific terms and wagering requirements, which are communicated at the time the bonus is offered or credited.
By accepting any bonus, you agree to the applicable bonus terms. Bonuses may not be withdrawn until the associated wagering requirements have been met. jililock reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Bonuses are intended for personal recreational use only and may not be exploited through systematic or coordinated play strategies designed to circumvent wagering requirements.
jililock reserves the right to void any bonus and any winnings derived from that bonus if it determines, in its sole discretion, that the bonus was claimed or used in violation of these Terms or the specific bonus terms.
All games available on the jililock Platform use certified random number generators (RNGs) that have been independently tested and audited to ensure fair and unpredictable outcomes. Return-to-player (RTP) percentages for each game are published in the game lobby.
Each game on the jililock Platform is governed by its own specific rules, which are accessible within the game interface. In the event of a discrepancy between the game rules displayed on the Platform and these Terms, the game-specific rules shall prevail with respect to gameplay mechanics, while these Terms shall govern all other matters.
jililock reserves the right to void any game round or transaction that results from a technical malfunction, software error, or any other fault in the Platform's systems. In such cases, jililock will endeavor to restore affected accounts to their pre-error state.
The following activities are strictly prohibited on the jililock Platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
All content on the jililock Platform, including but not limited to text, graphics, logos, game assets, software, and user interface elements, is the property of jililock or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial recreational purposes only.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the jililock Platform without the prior written consent of jililock. Any unauthorized use of jililock's intellectual property may result in legal action.
To the fullest extent permitted by applicable Philippine law, jililock shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of profits, even if jililock has been advised of the possibility of such damages.
jililock's total liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your jililock account in the thirty (30) days preceding the event giving rise to the claim.
jililock does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. jililock is not responsible for any loss or damage caused by technical failures, internet connectivity issues, or events beyond its reasonable control.
jililock collects, processes, and stores personal data in accordance with its Privacy Policy and in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By using the jililock Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
jililock implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. jililock does not sell or share your personal data with third parties except as required by law or as necessary to provide the Platform's services (e.g., payment processing partners).
jililock is committed to promoting responsible gaming among all Filipino players. The Platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, loss limits, and self-exclusion options. These tools are accessible from your jililock account settings after login.
If you believe that your gambling is causing harm to yourself or others, jililock strongly encourages you to use the self-exclusion feature or contact our support team to discuss your options. For additional support resources available in the Philippines, please visit our Responsible Gaming page.
jililock strictly enforces the 21+ age requirement and will not knowingly permit minors to access the Platform. Any account found to be operated by a person under 21 years of age will be immediately closed and all funds will be handled in accordance with applicable regulations.
jililock reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
Upon termination of your account, any bonus balances will be forfeited. Real-money balances remaining in a closed account will be returned to you via your registered payment method, subject to the completion of any required verification procedures and deduction of any amounts owed to jililock.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute that cannot be resolved through good-faith negotiation between you and jililock shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
Before initiating any formal legal proceedings, you agree to contact jililock's support team and allow a period of thirty (30) days for jililock to attempt to resolve the dispute informally. jililock's support team can be reached via live chat on the Platform or by email at the address provided in Section 15 of these Terms.
jililock reserves the right to amend, update, or replace these Terms at any time. When material changes are made, jililock will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where reasonably practicable. The most current version of these Terms will always be available on this page, with the "Last Updated" date reflecting the date of the most recent revision.
Your continued use of the jililock Platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and may request account closure by contacting jililock's support team.
If you have any questions, concerns, or complaints regarding these Terms or the jililock Platform, please contact our support team through any of the following channels:
jililock's support team is staffed by Filipino agents who are available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines. We aim to respond to all email inquiries within twenty-four (24) hours.
These are the key protections and commitments jililock makes to every registered player on the Platform.
Every game on jililock uses independently audited RNG technology. Published RTP figures mean you always know the odds before you play. No hidden manipulation, no surprises – just certified fair outcomes on every spin, hand, and round.
Your winnings are yours. jililock processes GCash and PayMaya withdrawals in minutes, 24/7. Withdrawals are only released to payment methods registered in your name, protecting you from unauthorized access to your funds.
All data transmitted between your device and the jililock Platform is protected by 256-bit SSL encryption. Your personal information and financial details are handled in compliance with the Philippine Data Privacy Act of 2012.
jililock's one-account policy protects the integrity of the Platform for all players. Your account is yours alone – jililock will never share your account details or allow third-party access without your explicit consent.
Got a question about these Terms or your account? jililock's Filipino support team is available around the clock via live chat. Real agents, real answers – no bots, no overseas call centers, no runaround.
jililock provides deposit limits, session timers, loss limits, and self-exclusion options to every player. These tools are always accessible from your account settings. jililock is committed to keeping gaming fun and within your control.
Now that you know the rules, you're ready to play. Create your free jililock account in under two minutes and enjoy over 1,000 games, instant GCash payouts, and 24/7 Filipino support. Must be 21 or older to register.
21+ only. Please gamble responsibly. Visit our Responsible Gaming page for support tools and resources.